Starting a career and, for this, even advancing in hotel management can be challenging due to the high number of competent professionals competing for similar positions. Employers seeking managers seek candidates who showcase their knowledge, skills, and self-promoting abilities.
Making and presenting a well-written resume that mirrors your true self and your true skills offers ample еvidеncе of your preparedness for a career in hotel management. Yеt, many pеoplе facе challеngеs whilе presenting their best sеlvеs in the form of resumes and struggle to articulate their qualifications effectively, which results in somеtimеs not even getting thе consideration thеy dеsеrvе.
In this guide, we’ll discuss the process of creating a perfect resume for a Hotel Manager job and share some writing tips to ensure you cover all the necessary aspects, but first, let’s understand a hotel manager’s roles and responsibilities.
The Hotel Manager job will require you to provide an appropriate guest experience that conforms to the Hotel’s mission, values, and strategies. You will be even looking after the right candidates, preparing them, and supervising a team of restaurant managers, housekeepers, security officers, front office staff, and valets. Also, you will look after the guests’ information confidentiality and property and environmental care.
A perfect candidate must have at least a bachelor’s degree in hospitality management in a similar field and some years of practice within the hotel industry.
● Hiring, training, and leading the key departmental staff.
● Creating a culture that expresses the values of the hotel, its image, and its mission.
● Setting of profit and loss objectives.
● Making the environment clean, safe, and welcoming to the visitors.
● Meeting quarterly goals as imposed by management and senior divisions.
● Maintaining a positive environment around and within the hotel.
● Oversees a hotel training program.
● Working together with the security team for security.
Address: 0125 Street, xyz, UK| Phone: 7xx1-1xxxx6 | Email: SamDafoe@example.com
Sam Dafoe is a professional Hotel Manager with more than a decade of background in the hospitality sector, focusing on hotel operations, staff supervision, and customer service. He is very well-organized and dedicated professional with strong problem-solving and communication skills. Proficient in executing sales strategies, creating employee schedules, enhancing customer pleasure, and overseeing budgets.
Sam is currently pursuing a placement with XVY Hotel and contribute to seamless operations and deliver exceptional customer service.
Bachelor in Hotel Management from the University of Derby, xyz Town, London (2012)
Job Title: Hotel Manager, Southern xyz Suites
April 2015 – Present
● Worked hand in hand with both marketing and sales teams to create various tactics geared towards improving customer’s satisfaction levels, raising occupancy rates, and yielding more revenue.
● Analyzed work flow and monitored staffing performance leading to over coming operational problems.
● Increased a 22% in satisfaction guest scores in 2021 with the attentiveness of the staff, cleanness of facilities, the quality of maintenance, and breakfast services.
● Managed stock supplies for different units, including kitchen, administration, and housekeeping.
● Helped out on booking management, especially when it got busier.
Job Title: Front Desk Manager, xvy Hotel, London
May 2012 – 2015
● Oversaw front desk activities, including customer service and staff management.
● Coordinated with other divisions to guarantee customer contentment.
● Established and enforced customer service guideline sand protocols.
● Designed and executed customer service program initiatives.
● Analytical abilities
● Communication skills
● Conflict resolution expertise
● Hotel operations proficiency
● Multitasking capabilities
MSc in Tourism and Hospitality Management from VY – 2019
Diploma in Hotel Management from XOP – 2016
Certificate in Housekeeping from BUV – 2014
Employers in the hospitality industry will need proper indications of your customer serving skills, along with solid reflection of your management capabilities. It’s beneficial to include precise cases, in your resume for a Hotel Manager job, where you have solved something and instances where the hotel has benefited by your actions. Here are some tips you must consider before moving forward:
#1 Creating the right template
Hold your horses before writing, first consider the font and format that best suits your needs. This involves factors like how you maintain the content tone and the use of colors or fonts. Ensure your hotel general manager’s resume is appealing, creating a welcoming vibe for the recruiter. Here’s how:
● Begin with a rеsumе namе header that includes your personal information.
● Usе rеаdеr-friendly titles for your rеsumе sеctions and ensure easy navigation.
● Opt for a suitable rеsumе format. A chronological resume template is ideal as it emphasizes your еxpеriеncе and accomplishments.
● Choose a professional-looking font that’s large enough for easy reading by the recruiter.
● Exclude information not directly relevant to the job, and leverage white space effectively.
#2 Create an attractive first para
A proficient summary is a briеf ovеrviеw of your work еxpеriеncе, skills, and thе motivation bеhind your job application. Thеsе summaries offer a snapshot of a prospect to thе hiring supervisor and encourage them to explore the resume further. For instance:
● More than 9+ years of background in the hospitality sector focusing on improving customer satisfaction and generating repeat business from customers.
● With 7 solid years of knowledge in the hospitality sector; operation management; and customer oriented services.
#3 Highlight your work experience
When outlining your work record, start with the most recent position and list the rest in reverse chronological ranking. Bold your job designation and job dates on one line. On the next line, mention your employer’s name, state of operation, and city. A powerful experience bloc can show possible employers that you possess the essential skills and background to excel in a Hotel Manager job. Moreover, it can improve your likelihood of securing an interview and then, ultimately, the position.
● Hotel Manager, May 2019 – Present
○ ABC Hotel, London
○ Supervised a team of 15 employees in a prestigious hotel.
○ Ensured the hotel maintained top-notch standards of customer service and cleanliness.
○ Introduced and executed new strategies and approaches to enhance efficiency and cut down costs.
#4 Don’t forget to miss out on any certification
A hotel manager vacancy might require a proper degree in related courses and a resume. By highlighting your education, certification and any awards can be a plus point to your resume, each certificate you currently have can really help give the first good impression to your employer. You can even highlight your education in the overview paragraph.
Hotel managers must ideally have experience in the hospitality sector, particularly in a managerial or supervisory capacity.
#5 Highlight Your Skills
In this section, create bullet points. Aim to include at least four highly pertinent skills for the job you’re applying to. You can refer to the job listing to identify the specific skills preferred by the employer. Doing so reflects potential employers that you’ve considered the position thoughtfully and possess qualities relevant to it.
● Customer Service
● Team Leadership
● Operational Efficiency
● Problem Solving
● Business knowledge ● Hiring
● Hotel operations
● MS Office
● Project management
After you have created that Resume that perfects your real dedication and skill, it’s time to proofread it thoroughly before applying for general manager hotel jobs near me and sending it to different places. Make sure there are no common mistakes and do not include any grammar mistakes.
To make your work more easier there are many templates online that can make this hours of work in just minutes, utilize these tools to create a perfect resume. Don’t forget to use your creativity and add a little touch of yourself to make it stand out from the rest.