Responsible for supervising and coordinating the activities of the team during the designated shift to ensure smooth operations and adherence to standards.
Key Responsibilities:
Oversee team activities, assigning tasks and ensuring efficient workflow.
Maintain quality standards and address any issues during the shift.
Provide guidance and training to team members as needed.
Monitor inventory levels and report any discrepancies.
Respond to customer inquiries and concerns promptly and professionally.
Ensure compliance with safety regulations and company policies.
Communicate effectively with both the team and management to address any operational needs.
Resolve any conflicts or issues that arise during the shift.
Requirements
Strong communication and organizational skills
High school diploma or equivalent; previous supervisory experience preferred of cafe or QSR